Terms of service

No warning without prior contact: We guarantee that the rightly objected passages will be removed immediately without the need for legal assistance on your part. Nevertheless, we will fully reject any costs incurred by you without prior contact and, if necessary, file a counterclaim for violation of the aforementioned provisions. Should the content or presentation of this site violate the rights of third parties or legal provisions, we request that you notify us accordingly without incurring any costs. 

All deliveries and services are provided exclusively in accordance with these General Terms and Conditions. 

PROVIDER IDENTIFICATION

Address

Tea & More -Theo van Grinsven

Alte Landsberger Straße 3

82266 Inning am Ammersee

Contact

E-Mail: shop@teaandmore-online.com

Managing Director 

Theo van Grinsven

Bank details 

Volks- and Raiffeisen Bank STA

IBAN DE30 7009320000064472 95 | BIC GENODEF1STH

VAT Id. DE 229 133 831

Contractual basis

The following General Terms and Conditions govern the contractual conditions between the company Tea & More - Theo van Grinsven (seller) and the customer (consumer within the meaning of § 13 BGB or entrepreneur within the meaning of § 14 BGB) of the online shop Tea & More, unless individual provisions expressly apply only to consumers or only to entrepreneurs. A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity. An entrepreneur within the meaning of these General Terms and Conditions of Business is any natural or legal person or any partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or self-employed professional activity. 

The General Terms and Conditions shall apply in the version valid at the time of conclusion of the contract to all contracts for the supply of goods and contracts for the provision of services concluded exclusively by means of distance communication. Deviating GTC of the customer shall only apply if their application has been expressly agreed.

The contractual language is German. The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In relation to consumers, this choice of law shall only apply insofar as it does not violate mandatory provisions of the state in which the consumer has his habitual residence. Mandatorily applicable provisions of other states shall take precedence over German law. 

Offer, conclusion, and storage of the contract

Information on our website represents non-binding offers to place an order.

The purchase contract is concluded after receipt of the customer's binding order by sending the goods. The automatic confirmation of the receipt of the order does not constitute an acceptance of the contractual offer. If a purchase contract is not concluded within 2 days of receipt of the order, the purchase offer shall be deemed to have been rejected and the customer shall then no longer be bound by his offer. 

The following technical steps are required to place your binding order and to correct input errors before placing the order: Place the desired item in the shopping cart by clicking the "Add to cart" button, initiate the purchase process by clicking the "Checkout" button. On the next page, you can edit the shipping and delivery address and select your preferred payment method. Please accept our General Terms and Conditions at this point. Clicking the "Continue" button will take you to the next page. Here you can complete the order with the button 'Order with costs'. You will also see a complete order overview and have the option of deleting individual items or making other corrections (e.g. to the billing or delivery address). The ordering process is not completed until you press the 'Order with costs' button. 

The data of your order and the text of the contract will not be stored by us in a form that you can access at a later date. If you wish to document your order data, we recommend that you copy, print, or otherwise save them before submitting the binding order. 

Payment, delivery

Unless otherwise agreed, delivery of ordered goods will be made against invoice (10 days), direct debit, credit card, or with your Paypal account. We reserve the right to exclude the payment method invoice or to determine a certain payment method. 

Delivery will be made upon receipt of payment (credit card, direct debit, Paypal) or upon declaration of acceptance (invoice), at the latest 2 working days after receipt of your order, unless a delivery time deviating from this is expressly stated in the item description or a different delivery time has been expressly agreed.

The seller does not assume any procurement risk and reserves the right to withdraw from the contract in case of missing or untimely self-delivery. This shall only apply in the event that the Seller is not responsible for this and, in particular, that the Seller has previously concluded a congruent hedging transaction to fulfill the obligation under the contract. The seller shall inform the customer immediately of any lack of or delay in self-delivery and, if necessary, exercise the right of withdrawal. In the event of withdrawal, any services already received shall be returned without delay. 

Returns, agreement on bearing the return costs

In the event that you exercise your right of withdrawal, we would like to ask you to contact us (by email, letter or telephone) before sending the item to be returned. We would like to point out that you are not bound to the described procedure for exercising your right of withdrawal and that you can of course also return the goods to us by other means. When exercising the right of withdrawal, you must bear the regular costs of the return shipment.

Warranty, guarantee, customer service, screen display

In the event of a material defect, the statutory claims for defects shall apply. For entrepreneurs, claims for defects for new goods become time-barred after one year.

Excluded from the shortening of the period for the assertion of warranty claims are in each case the claims for damages listed in § 309 No. 7 a and b BGB.

Any additional manufacturer's warranties are governed by the warranty conditions specified by the manufacturer and printed in the product description. Any claims resulting therefrom must be asserted against the manufacturer. Statutory consumer rights arising from the warranty are not restricted by warranty commitments.

Our customer service is available to you by telephone when Mon-Fri from 9 am to 4 pm.

The photos used to describe the products are sample photos that serve as illustrations. Please note that colors and sizes may be displayed differently depending on the quality of the screen and the screen display selected. The respective item description is authoritative.

Prices

Prices in Germany and Austria are quoted in euros (€) and include the statutory value-added tax. In Switzerland, prices are quoted in Swiss francs; we deliver VAT-free to Switzerland. The prices apply exclusively to orders in the online shop.

The respective packaging/shipping costs are added to the product prices.

Shipping costs

Shipping is only possible to the countries listed under "Packaging and Shipping". The respective packaging/shipping costs apply, which we have compiled for you again here:

Shipping within Germany: 4,90EUR, from an order value of 15,00 EUR: 3,90 EUR and we deliver free of charge from an order value of 30,00 EUR.  

Shipping to Austria: 9,90 EUR, from an order value of 20,00 EUR: 6,90 EUR, we deliver free of shipping costs from an order value of 50,00 EUR.  

Shipping to Switzerland: 12,90 CHF, from a value of goods of 30 CHF 8,90 CHF, we deliver free of shipping costs from a value of goods of 90,00 CHF.  

Shipping to the Netherlands: 5,90€, from a value of goods of 15€ 4,90€, we deliver free of shipping costs from a value of goods of 30€.  

Shipping to England: 12,90€

For shipping to other countries, we charge 19,90 EUR. 

Retention of title

The goods sold remain the property of Tea & More until full payment has been received. The customer is not entitled to dispose of the goods by the legal transaction until the acquisition of ownership. He undertakes to inform the seller immediately if third parties assert rights to the goods.

Jurisdiction agreement

If the contractual partner is a merchant, a legal entity under public law, or a special fund under public law, our registered office in Munich is agreed as the exclusive place of jurisdiction for all claims arising from or on the basis of this contract.

This also applies to persons who do not have a general place of jurisdiction in Germany or persons who have moved their place of residence or habitual abode outside Germany after the conclusion of the contract, or whose place of residence or habitual abode is unknown at the time the action is brought.

Disclaimer

As a service provider, we are responsible for the content of our own shop. Links to external content (websites of other providers) are dynamic references. We have checked the contents of such pages for the first time each time they are linked, to see whether they could give rise to any civil or criminal liability. Complete monitoring of the linked contents is not possible. However, if it is determined or if there are indications that a linked offer triggers civil or criminal liability, we will immediately remove the link to such a page.